Rebooting Dolby Voice Room

You might need to reboot Dolby Voice Room if the system becomes unresponsive, if you have made certain network configuration changes, or if requested to do so by Dolby Customer Support or your conferencing service provider customer support.

About this task

There are several methods for rebooting:

  • With the Dolby Voice Hub power button
  • With the phone user interface
  • With the web user interface
  • With a diagnostic shell command (if connection over the network is possible)
  • With a diagnostic shell command through an external keyboard (if network connection is not possible)

Rebooting with the Dolby Voice Hub power button

  • Hold down the power button for five to ten seconds until you see the Dolby Voice logo on the display.

Rebooting with the phone user interface

  1. Access the Dolby Voice Room Settings screen.Settings screen
    Ask your conferencing service provider for instructions.
  2. Tap Advanced Settings icon. Looks like an ellipsis.
    The Advanced settings screen displays.Advanced settings
  3. Tap Reboot system and then tap the Reboot icon to confirm.

Rebooting with the web interface

  1. Access the Dolby Voice Room web interface.
  2. Go to Tools and click the Reboot button.

Rebooting with the diagnostic shell

  1. Open the Dolby Voice Room diagnostic shell.
  2. Log in with administrator credentials. (Default credentials are admin and 1739.)
  3. Type this command and press Enter:

    system reboot

Rebooting with the diagnostic shell through an external keyboard

Use this method when the Dolby Voice Room system is unresponsive.

  1. Connect a computer keyboard to one of the USB ports on the Dolby Voice Hub.
  2. Type Ctrl+Alt+F3 to open a diagnostic shell on the display. Log in with the administrator credentials. (Default credentials are admin and 1739.)
  3. Type this command, and press Enter:

    system reboot

library_booksNote: If you decide not to proceed with reboot after opening the diagnostic shell, type Ctrl+Alt+F2 to return to the normal image on the display.

Results

Reboot proceeds even if a call is active.