Dolby Conference Phone
Version 4.5
Administrator's Guide
Introduction
About this documentation
New in this version
Related documentation
Configuration guides
Problem reports
Documentation feedback
Solution architecture
Dolby Conference Phone
software application
Network configurations
Operation modes of
Dolby Conference Phone
Integrating with your conferencing service provider
Supported
IP
PBX
call control platforms
Preparation and requirements
Conference room requirements
Power requirements
Network requirements
Supported
DHCP
parameters
Network ports used
Bandwidth planning and codec selection
Primary and secondary VLANs
Configuring the provisioning method
Automatic provisioning method
Preparation:
DNS
server administrative access
Out-of-the-box discovery of the provisioning server
Rediscovering the provisioning server
Plug-and-play provisioning method
How the
plug and play provisioning method
works
Server addresses
Manual provisioning method
Configuring the phone with
Dolby Conferencing Console
Reasons for using
Dolby Conferencing Console
The purpose of a provisioning server
Overview of
Dolby Conferencing Console
How the phone connects to
Dolby Conferencing Console
Supported provisioning protocols with
Dolby Conferencing Console
Updating phone software using
Dolby Conferencing Console
Deploying the phone
Setting up the phone using the
plug and play provisioning method
Setting up the phone using the
provisioning method
Setting up the phone using the manual provisioning method
Connecting the phone to
Dolby Conferencing Console
or the provisioning server using the
manual provisioning method
Deploying the phone in a secure network
802.1X
Configuring 802.1X during out-of-the-box setup
Configuring 802.1X after out-of-the-box setup
HTTPS provisioning
Changing network configuration after out-of-the-box setup
Configuration and rediscovery of the provisioning server
Network configuration
Configuring IP Network options
Configuring LLDP
Configuring the secondary VLAN
Configuring the time server
Using IEEE 802.1p/Q
Configuring PAC and WPAD
Proxy authentication
Configuring phone features
Configuration parameters
Setting and viewing configuration parameters
Configuring certificates
Device certificate
Viewing the device certificate issuer
Adding certificate authority certificates
Viewing certificate authority certificates status
Configuring phone preferences
Using the recent calls list
Enabling user feedback
Configuring call forwarding
Enabling automatic answer
Enabling do not disturb
Setting the language
Setting the time and date display
Provisioning options
Scheduling a software update
Setting recurring provisioning
Disabling the reboot prompt
Phone access control
Changing the administrative password
Directory options
Corporate directory
Local directory
Configuring the corporate directory
Creating a local contact directory from the provisioning server
Clearing the local contact directory
Configuring IP PBX
Prerequisites for configuring IP PBX
Support for SIP high availability
Configuring IP PBX using the web interface
Configuring IP PBX using the
Dolby Conferencing Console
Adjusting codec preferences
Configuring voice activation detection
Configuring IP PBX for SIP URI dialing
Optimizing
Dolby Conference Phone
for small rooms
Disabling Bluetooth advertisement
Administering the phone
Error messages
Viewing the status menu
Accessing the
Dolby Conference Phone
web interface
Dolby Conference Phone
web interface main page
Setting the
Dolby Conference Phone
operational mode
Viewing and managing event logs
Event logging
Log levels
Uploading log files to a provisioning server
Audio logging
syslog logging
Viewing log files
Exporting the
Dolby Conference Phone
configuration
Rebooting the
Dolby Conference Phone
Call and audio statistics
Running
Dolby Conference Phone
diagnostics
Administering with the diagnostic shell
Diagnostic shell
Opening the diagnostic shell
Bluetooth LE initialization and advertisement
Confirming Bluetooth LE initialization and advertisement
Collection of usage data
Enabling Privacy block
Phone memory resources
Resetting to factory defaults
LLDP and supported type-length values
Supported type-length values
Trusted certificates and issuers
TLS cipher suites
Troubleshooting
Report to
Dolby
Phone issues and solutions
Power and start-up issues
Hardware issues
Network access issues
Provisioning issues
Authentication issues
IP PBX calling issues
Audio quality issues
Software update issues
Corporate directory issues
Fatal error issues
Dolby Satellite Microphone
issues
Plug and play provisioning method
issues and solutions
Dolby Voice Console
error messages
Provisioning service error messages
Dolby Conference Phone
setup app error messages
Decommissioning and disposing of the phone
Appendix A: Configuring the provisioning server
Reasons for using a provisioning server
Building the provisioning server
Requirements for provisioning servers
Supported provisioning protocols with provisioning servers
Security for provisioning servers
Setting up an FTP server
HTTPS server setup
Master configuration file
Setting up the CA certificate files for the phone to download
Template files
Configuration file (JSON)
Recommended file and directory layout
Redundant provisioning servers
Log directory
Updating preinstalled software using a provisioning server
Available software packages
Upgrading and downgrading phone software
Upgrading phones to the latest
Dolby Conference Phone
software
Downgrading phones to an earlier version of
Dolby Conference Phone
software
Sample configurations
Directory structure
Master configuration file
Simple IP PBX–only configuration
Glossary
Notices
Copyright
Trademarks
Patents
Search
Introduction
The Dolby Conference Phone offers an intuitive touch-screen interface that lets you easily join and manage meetings. The phone is a dual-mode device that can be used for Dolby Voice meetings and for traditional telephony.
Solution architecture
The Dolby Conference Phone supports advanced functionality, including local conferencing, multiple call appearances, HTTPS secure provisioning, and deployment in conference service provider and IP PBX environments.
Preparation and requirements
You can set up a Dolby Conference Phone in a conference room or an office. Before you use the phone, read the guide shipped with your phone package, and review the following requirements for room size, power, and network connectivity.
Configuring the provisioning method
There are several different methods for provisioning the Dolby Conference Phone.
Configuring the phone with
Dolby Conferencing Console
You can easily set up multiple Dolby Conference Phones by using the Dolby Conferencing Console as the provisioning server. We recommend using Dolby Conferencing Console if you have more than five Dolby Conference Phones to manage.
Deploying the phone
Deploying the phone involves setting it up for first-time use and connecting it to a provisioning server. The setup wizard screens vary depending on the setup methods available and the choices you make. The wizard also guides you through network setup, if needed.
Configuring phone features
As the administrator, you can configure common features that are intended for end users of the Dolby Conference Phone (for example, call forwarding, automatic answer, and do not disturb). You can also set passwords and connect the phone to your corporate directory.
Administering the phone
You can view status information, diagnostic information, and error messages from the Dolby Conference Phone. You can perform administrative tasks, such as exporting a phone configuration or downloading logs, from the phone web interface.
Troubleshooting
If you encounter an issue with the Dolby Conference Phone, we recommend that you attempt basic troubleshooting before you contact Support. The information in this chapter describes likely causes of phone issues and corrective actions you can take to resolve them. Follow the available troubleshooting procedures to review logs and error messages, run diagnostics, and possibly upgrade the phone software.
Appendix A: Configuring the provisioning server
If you do not have Dolby Conferencing Console, you can connect the phone to a provisioning server instead.
Glossary
Notices