Dolby Conference Phone
Dolby Conference Phone  Version 4.5
Administrator's Guide
  • Introduction
    • About this documentation
    • New in this version
    • Related documentation
    • Configuration guides
    • Problem reports
    • Documentation feedback
  • Solution architecture
    • Dolby Conference Phone software application
    • Network configurations
    • Operation modes of Dolby Conference Phone
      • Integrating with your conferencing service provider
      • Supported IP PBX call control platforms
  • Preparation and requirements
    • Conference room requirements
    • Power requirements
    • Network requirements
    • Supported DHCP parameters
    • Network ports used
    • Bandwidth planning and codec selection
    • Primary and secondary VLANs
  • Configuring the provisioning method
    • Automatic provisioning method
      • Preparation: DNS server administrative access
      • Out-of-the-box discovery of the provisioning server
      • Rediscovering the provisioning server
    • Plug-and-play provisioning method
      • How the plug and play provisioning method works
      • Server addresses
    • Manual provisioning method
  • Configuring the phone with Dolby Conferencing Console
    • Reasons for using Dolby Conferencing Console
      • The purpose of a provisioning server
      • Overview of Dolby Conferencing Console
      • How the phone connects to Dolby Conferencing Console
    • Supported provisioning protocols with Dolby Conferencing Console
    • Updating phone software using Dolby Conferencing Console
  • Deploying the phone
    • Setting up the phone using the plug and play provisioning method
    • Setting up the phone using the provisioning method
    • Setting up the phone using the manual provisioning method
      • Connecting the phone to Dolby Conferencing Console or the provisioning server using the manual provisioning method
    • Deploying the phone in a secure network
      • 802.1X
      • Configuring 802.1X during out-of-the-box setup
      • Configuring 802.1X after out-of-the-box setup
      • HTTPS provisioning
    • Changing network configuration after out-of-the-box setup
      • Configuration and rediscovery of the provisioning server
      • Network configuration
      • Configuring IP Network options
      • Configuring LLDP
      • Configuring the secondary VLAN
      • Configuring the time server
      • Using IEEE 802.1p/Q
      • Configuring PAC and WPAD
      • Proxy authentication
  • Configuring phone features
    • Configuration parameters
    • Setting and viewing configuration parameters
    • Configuring certificates
      • Device certificate
      • Viewing the device certificate issuer
      • Adding certificate authority certificates
      • Viewing certificate authority certificates status
    • Configuring phone preferences
      • Using the recent calls list
      • Enabling user feedback
      • Configuring call forwarding
      • Enabling automatic answer
      • Enabling do not disturb
      • Setting the language
      • Setting the time and date display
    • Provisioning options
      • Scheduling a software update
      • Setting recurring provisioning
      • Disabling the reboot prompt
    • Phone access control
      • Changing the administrative password
    • Directory options
      • Corporate directory
      • Local directory
      • Configuring the corporate directory
      • Creating a local contact directory from the provisioning server
      • Clearing the local contact directory
    • Configuring IP PBX
      • Prerequisites for configuring IP PBX
      • Support for SIP high availability
      • Configuring IP PBX using the web interface
      • Configuring IP PBX using the Dolby Conferencing Console
      • Adjusting codec preferences
      • Configuring voice activation detection
      • Configuring IP PBX for SIP URI dialing
    • Optimizing Dolby Conference Phone for small rooms
    • Disabling Bluetooth advertisement
  • Administering the phone
    • Error messages
    • Viewing the status menu
    • Accessing the Dolby Conference Phone web interface
    • Dolby Conference Phone web interface main page
    • Setting the Dolby Conference Phone operational mode
    • Viewing and managing event logs
      • Event logging
      • Log levels
      • Uploading log files to a provisioning server
      • Audio logging
      • syslog logging
      • Viewing log files
    • Exporting the Dolby Conference Phone configuration
    • Rebooting the Dolby Conference Phone
    • Call and audio statistics
    • Running Dolby Conference Phone diagnostics
    • Administering with the diagnostic shell
      • Diagnostic shell
      • Opening the diagnostic shell
    • Bluetooth LE initialization and advertisement
    • Confirming Bluetooth LE initialization and advertisement
    • Collection of usage data
      • Enabling Privacy block
    • Phone memory resources
    • Resetting to factory defaults
    • LLDP and supported type-length values
      • Supported type-length values
    • Trusted certificates and issuers
      • TLS cipher suites
  • Troubleshooting
    • Report to Dolby
    • Phone issues and solutions
      • Power and start-up issues
      • Hardware issues
      • Network access issues
      • Provisioning issues
      • Authentication issues
      • IP PBX calling issues
      • Audio quality issues
      • Software update issues
      • Corporate directory issues
      • Fatal error issues
      • Dolby Satellite Microphone issues
    • Plug and play provisioning method issues and solutions
      • Dolby Voice Console error messages
      • Provisioning service error messages
      • Dolby Conference Phone setup app error messages
    • Decommissioning and disposing of the phone
  • Appendix A: Configuring the provisioning server
    • Reasons for using a provisioning server
    • Building the provisioning server
      • Requirements for provisioning servers
      • Supported provisioning protocols with provisioning servers
    • Security for provisioning servers
    • Setting up an FTP server
    • HTTPS server setup
    • Master configuration file
      • Setting up the CA certificate files for the phone to download
    • Template files
    • Configuration file (JSON)
    • Recommended file and directory layout
    • Redundant provisioning servers
    • Log directory
    • Updating preinstalled software using a provisioning server
      • Available software packages
      • Upgrading and downgrading phone software
      • Upgrading phones to the latest Dolby Conference Phone software
      • Downgrading phones to an earlier version of Dolby Conference Phone software
    • Sample configurations
      • Directory structure
      • Master configuration file
      • Simple IP PBX–only configuration
  • Glossary
  • Notices
    • Copyright
    • Trademarks
    • Patents
Introduction
The Dolby Conference Phone offers an intuitive touch-screen interface that lets you easily join and manage meetings. The phone is a dual-mode device that can be used for Dolby Voice meetings and for traditional telephony.
Solution architecture
The Dolby Conference Phone supports advanced functionality, including local conferencing, multiple call appearances, HTTPS secure provisioning, and deployment in conference service provider and IP PBX environments.
Preparation and requirements
You can set up a Dolby Conference Phone in a conference room or an office. Before you use the phone, read the guide shipped with your phone package, and review the following requirements for room size, power, and network connectivity.
Configuring the provisioning method
There are several different methods for provisioning the Dolby Conference Phone.
Configuring the phone with Dolby Conferencing Console
You can easily set up multiple Dolby Conference Phones by using the Dolby Conferencing Console as the provisioning server. We recommend using Dolby Conferencing Console if you have more than five Dolby Conference Phones to manage.
Deploying the phone
Deploying the phone involves setting it up for first-time use and connecting it to a provisioning server. The setup wizard screens vary depending on the setup methods available and the choices you make. The wizard also guides you through network setup, if needed.
Configuring phone features
As the administrator, you can configure common features that are intended for end users of the Dolby Conference Phone (for example, call forwarding, automatic answer, and do not disturb). You can also set passwords and connect the phone to your corporate directory.
Administering the phone
You can view status information, diagnostic information, and error messages from the Dolby Conference Phone. You can perform administrative tasks, such as exporting a phone configuration or downloading logs, from the phone web interface.
Troubleshooting
If you encounter an issue with the Dolby Conference Phone, we recommend that you attempt basic troubleshooting before you contact Support. The information in this chapter describes likely causes of phone issues and corrective actions you can take to resolve them. Follow the available troubleshooting procedures to review logs and error messages, run diagnostics, and possibly upgrade the phone software.
Appendix A: Configuring the provisioning server
If you do not have Dolby Conferencing Console, you can connect the phone to a provisioning server instead.
Glossary
Notices
© 2020 Dolby Laboratories. All rights reserved. Dolby and the double-D symbol are registered trademarks of Dolby Laboratories. All other trademarks remain the property of their respective owners.
Dolby Conference Phone  Version 4.5 Administrator's Guide
Preliminary 1 November 2019