Troubleshooting touch screen accuracy

The calibration of the touch screen may need to be reset if, when you touch the screen, the software reacts as though you had tapped a different location.

Procedure

  1. Tap this sequence to run the touch screen diagnostics and follow the instructions:
    > > Diagnostics > Test Hardware > Touch Screen
  2. If the diagnostics confirm that the phone touch screen is not accurately calibrated, contact the system administrator.